Learning Objectives
This course introduces the current state of the art in Business Process Management (BPM), with a practical focus on how Artificial Intelligence (AI) is transforming this essential discipline across both companies and public institutions. By the end of the course, participants will be able to:
* identify and compare today’s two major BPM approaches: the traditional method and the more recent Process Mining strategy. While their goals and methods differ, both converge on one key element: the BPMN model.
* understand why BPMN 2.0 is at the heart of any successful BPM initiative. With its structured palette and logic, it enables clarity, modularity, and execution-ready processes.
* master how Intelligent BPM helps optimize ERP core processes, reducing operational friction and mitigating risks from outdated or fragmented workflows.
* explore how BPM can be integrated with RPA (Robotic Process Automation) and AI to enhance execution. These tools are essential for shortening cycle times and supporting a seamless digital customer journey.
* gain exclusive insight through tailored, hands-on demos—developed in-house and unavailable from vendors or online sources—showing real applications of AI in BPM modeling and automation.
Download the full BPM + AI Training Program for detailed modules, session structure, and practical exercises.
https://bpmcyt.com/media/programs/BPM_and_AI_Training_Program.pdf