Our services
We are requested by the Vendors' customers for two types of services - at start-up and advanced (see further)
Startup services
* Process Mining
We rely on specific Process Mining software, to which we incorporate digital footprints left by the information systems - ERP, CRM, WMS, etc., throughout their operations. The incorporation of these digital fingerprints and the application of Artificial Intelligence allows the generation of a "digital twin" of a process, with all its variants. The objective is to discard inefficient variants and thus generate substantial savings.
* Process automation and RPA (Robotic Process Automation)
Companies concerned by their business processes optimization, at some point seek to automate some of the manual tasks of said processes for greater efficiency. At BPM CYT we provide our expertise to select the processes and within these processes, the tasks that should be automated. We indicate the metrics, SLAs and KPIs to be defined in the dashboards that will reflect the automation of the operation and finally the most appropriate automation method.
* BPMN Expertise
Modeling a business process with the BPMN (Business Process Model & Notation) modeling standard allows for the rigor and ease of change (in the face of changes in the environment) essential for good process management. And a BPMN model is the core of every BPM project. We contribute our expertise in this area, which is often excessively underestimated.