ERP Replacement Readiness | BPMN Modeling
Preparing for an ERP replacement through business process discovery, structuring and modeling before implementing the new solution.
Client Context
Grupo Metropol is one of Argentina’s major transportation groups, operating across multiple business units and managing complex operational processes.
The organization was preparing for a major ERP initiative that would impact multiple departments and business activities.
Challenge
Before moving into ERP implementation, the company needed a clear and structured understanding of its business processes across departments.
Existing process knowledge was distributed across teams and operational areas, without a consolidated process inventory providing an end-to-end view of how the organization operated.
Without this visibility, ERP decisions risked being made primarily from a system perspective, before the underlying business processes and their interactions had been clearly understood.
Approach
BPM CYT conducted a structured process discovery initiative to identify, analyze and model the organization’s critical business processes using BPMN.
The work created a consolidated process inventory and provided a common representation of processes across business areas.
BPMN modeling helped make process flows, responsibilities, interactions and dependencies explicit, creating a shared understanding between business and project stakeholders before ERP implementation.
Outcome
The engagement provided Grupo Metropol with a clear and structured view of its business processes before ERP deployment.
The resulting process inventory strengthened alignment between business needs and the ERP initiative, improved the information available for project decisions and reduced transformation risk.
By clarifying the business processes upstream of implementation, the organization established a stronger process foundation for the ERP program.